Professional Services & Consultation
With growing complexities in the IT Infrastructure and today’s fast-paced business environments, IT Operations Management in every organization (Small, Medium or Large Enterprise) requires adept resources with professional & technical expertise to address the challenges & simplify the management of their IT environment. With a team of industry expert engineers and developers, we are able to deliver turn-key solutions or project specific assistance that begin and end with the dedicated hard work of our team.
Technosoft Solutions team of certified professionals has years of experience on delivering end-to-end consultation and services that are tailored according to your business needs in the following areas:
Implementation - Whether on-site or remote, multiple locations across different geographies or roll-out over phases, a fresh installation or migration of an existing deployment, our team of skilled professionals are here to help you get a jump start on your deployment from guidance on solution design to architecture validation, server infra sizing to pre-implementation check and then finally installation & configuration as per the best practices & business needs.
Optimization - While managing your IT Infrastructure, a little fine tuning of your solution & optimization of the same can go a long way. We can help you achieve the best out of your deployment according to your optimization needs.
Customization & Development - Looking to get the most out of your purchase & a justified return on investment ? We can help ensure that the solution is configured to your environment with improvements in key areas such as custom alerting, dashboards, reports, maps & integrations.
Post Implementation Technical Support Services - If you are looking to have an additional layer of support services (on top of what you might already be getting from the software solution provider if in active maintenance), we provide Partner Support services on need basis which can be either Onsite or Remote depending on your requirements.
Software Training Services (Onsite/Remote)
To ensure that you get the most out of the deployed software solution, it is important to ensure it is provisioned and configured correctly. Our team of engineers have overseen many enterprise installations of the solutions offered by us, and over time have gathered immense experience and best practice skills that will ensure your deployment is working as per the required benchmarks.
Our approach suits all types and levels of learners from your Help Desk staff to NOC Engineers to Solution Architects to IT Managers & Directors. As a part of the implementation services (if opted for), our team of experienced engineers work with your team to tailor and build your installation while training them hands on to manage & maintain it. Not only will we be able to give you a unique and custom installation, but also instill knowledge in your team to continue the maintenance of your products.
Software Health Check Services
To ensure that you get the most out of the deployed solution, it is important to ensure it is provisioned and configured correctly. Our team of technical specialists have overseen many enterprise installations of the solutions offered by us, and over time have gathered immense experience and best practice skills that will ensure your deployment is working as per the required benchmarks.
Many of our customers see a lot of benefit in our team reviewing their IT Infrastructure & the current deployment to ensure that the same is being utilised as per the latest available versions & features. This helps us assess the health of the current IT environment, analyse & identify the areas affecting the overall performance & stability and finally determine & recommend on the action plan for performance improvements.
Our Health Check optimisation services are comprised of the following tasks:
Perform a baseline analysis of the deployment & review the architecture. This is focused on reviewing and prioritizing requirements for the client’s ecosystem of hardware and software components.
Determine and document client architecture, understanding where the resources are located, and identify asset owners. Assess the health of each component that makes up the solution, identify if any areas are affecting the system performance and stability and identify the levels of performance required for the solution.
Determine what, where and how performance improvements can be achieved and if any additional software or hardware may be needed in the future to optimise the architecture of the deployment.
Meet customer requirements from the resources available and identify any training requirements to ensure IT staff is equipped to gain maximum benefit from the solutions.
Provide a report and action plan to restore health and operational requirements.